Case Studies

Showing 2 Success Stories about Software and Services used by Commerz Direktservice

Seven days a week GmbH Commerz Direct service interacts with Commerz bank customers, answering questions, solving problems, marketing products, and serving as the public voice of Commerz Bank

With almost 8 million contacts a year, the customer call centers at Commerz Direktservice required first class knowledge management to respond quickly and precisely

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