Barmer GEK achieves 80% automated query resolution and faster customer service with Genesys Engage
Barmer GEK
Jörg Kaiser
Head of Call Centers
B2B Case Studies Featuring Barmer GEK as the Customer
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Showing 2 Success Stories about Software and Services used by Barmer GEK
Barmer GEK achieves 80% first-call resolution and 24/7 omnichannel service with Genesys
Barmer GEK
Jörg Kaiser
Head of Call Centers
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