Case Study: WalkMe boosts appointment bookings 10% and saves 1 hour/day per SDR with ZoomInfo

WalkMe needed more granular, in-depth data to support building multiple organizational relationships across a long enterprise sales cycle

WalkMe, a leader in digital adoption platforms that helps enterprises improve user onboarding and reduce training costs, faced a major obstacle: selling into large, complex organizations required deep, up‑to‑date insight into decision-makers and internal buying chains. Incomplete, outdated account data forced reps to spend hours on manual research, slowing outreach and limiting the company’s ability to expand across enterprise software stacks.

By adopting ZoomInfo, WalkMe gained accurate prospecting data, detailed org charts, advanced search filters, and real‑time alerts that made it fast to identify the right stakeholders and buying committees. The platform boosted efficiency—saving about one hour of SDR research per day—and improved effectiveness, contributing to a 10% increase in appointments booked, enabling WalkMe to prospect more confidently and capture more enterprise opportunities.

WalkMe

Yehuda Berkowitz

Manager of Global Outbound Demand