Case Study: Illumine Energy achieves automated warranty documentation and increased customer confidence with ZINFI Technologies

Illumine Energy Wins Confidence of Prospective Customers by Implementing ZINFI Channel Marketing Automation Platform

Illumine Energy, a leading renewable energy provider based in Kochi, India, faced customer skepticism about long-term solar warranties because product serial numbers and warranty documentation were often collected manually. To improve transparency and streamline processes, Illumine turned to ZINFI Technologies and implemented ZINFI’s channel marketing automation platform to automate product registration and warranty documentation.

Using ZINFI Technologies’ platform, Illumine deployed a mobile-scanning workflow that captures serial numbers, manufacturing and installation details into a centralized database, shares the information via the ZINFI partner portal, and instantly generates complete warranty documents. The solution reduced manual entry errors and time, boosted prospect confidence and sales, and has supported roughly 70 new projects since the platform was launched.

Illumine Energy

Anwar Babu

Chief Technical Officer