Case Study: Esinware trains and certifies technical staff with ZINFI Partner Portal

Esinware trains 7-8 technical staff weekly with ZINFI partner portal

Esinware, a small IT solutions provider based in Rome, Italy, faced intense competition from much larger companies. To differentiate itself, the company needed a way to rapidly train and certify its technical staff in a leading provider's cloud application performance monitoring (APM) and observability technology, ensuring they could offer superior service and support to clients. The challenge was to build a high level of competence with limited resources to compete effectively against multinational competitors.

ZINFI Technologies provided its partner portal, a core module of its Unified Partner Management platform, as the solution. This portal gave Esinware's team real-time, self-service access to excellent and frequently updated training content, enabling them to efficiently hone their skills and work towards certifications. As a result, Esinware is on track to certify several employees, increasing their technical proficiency and competitive edge in the local marketplace.

Esinware