Case Study: NATCO Credit Union streamlines lending decisions and compliance with Zest AI’s LuLu

NATCO Credit Union audits $42M in loans in a day with Zest AI

Natco Credit Union, a Community Development Financial Institution, faced a significant challenge in manually accessing, analyzing, and reporting on its lending data. The process of comparing its performance against peers and ensuring underwriting compliance was extremely time-consuming. To address this, the credit union turned to Zest AI and its product, LuLu, an AI-powered lending intelligence companion.

By implementing Zest AI's LuLu, Natco automated its data analysis and reporting. The solution saved hours of staff time, enabled a 42% growth in the home equity lending portfolio by identifying opportunities, and audited $42 million in loans to confirm 99.7% underwriting compliance in less than a day. Zest AI provided a platform that delivered faster, data-driven decisions and revealed new avenues for strategic growth.

NATCO Credit Union