Zest AI B2B Case Studies & Customer Successes

Zest AI makes the power of machine learning safe to use in credit underwriting. Lenders using Zest make better decisions and better loans -- increasing revenue, reducing risk, and automating compliance. Zest AI was founded in 2009 with the mission of making fair and transparent credit available to everyone and is now one of the fastest-growing fintech software companies.

Case Studies

Showing 30 Zest AI Customer Success Stories

5Point Credit Union achieves 7% originations growth and $1.5M annual profit gain with Zest AI

5Point Credit Union

Jennifer Webb

Senior Vice President Lending

Akbank achieves a 45% reduction in non-performing loans with Zest AI

Akbank

Hakan Yilmaz

Head Of Retail Credit And Analytics

All In Credit Union achieves 70% automated consumer lending decisions with Zest AI

All In Credit Union

Todd Peeples

SVP Sales & Lending Administration

All In Credit Union achieves 75%+ auto-decisioning, 18% higher approvals and $1M annual profit gain with Zest AI

All In Credit Union

Todd Peeples

SVP Sales & Lending Administration

Altra Federal Credit Union achieves 22% more approvals and 4x auto-decisioning with Zest AI

Altra Federal Credit Union

Mark Tierney

VP, Consumer Lending

Altra Federal Credit Union achieves 2.5x increase in auto‑approvals (6.7x for personal loans*) with Zest AI

Altra Federal Credit Union

Automotive Credit Corporation achieves 31% lower delinquency rates and $3M in annual savings with Zest AI

Automotive Credit Corporation

Diana Larsh

Vice President, Risk and Analytics

Clark County Credit Union achieves 35%+ automated approvals and a path to 80% automation with Zest AI

Clark County Credit Union

Josh Haldeman

Chief Lending Officer

Coastal Credit Union achieves 26% approval increase and $12M/year in additional profit with Zest AI

Coastal Credit Union

David Jacobs

Vice President of Consumer Lending

Coastal Credit Union achieves 43% more auto‑decisioning and $12M annual profit with Zest AI

Coastal Credit Union

Commonwealth Credit Union achieves 70–83% automated loan decisions and 30–40% lower delinquency with Zest AI

Commonwealth Credit Union

Jaynel Christensen

Chief Growth Officer

Commonwealth Credit Union achieves 15% higher approvals and 6x auto-decisioning with Zest AI

Commonwealth Credit Union

Alan Davis

Chief Lending Officer

Community Choice Credit Union achieves faster, more inclusive lending and 57% home equity automation with Zest AI

Community Choice Credit Union

Devin T. Neu

AVP, Consumer Lending

Credit Union of Texas achieves 80% HELOC approval automation and 2-3× higher loan approval automation with Zest AI

Credit Union of Texas

Chris Murphy

Chief Risk Officer

Desert Valleys FCU achieves faster, fairer lending and over $1M loan growth with Zest AI

Desert Valleys FCU

Eric A. Bruen

President/CEO

First Service Credit Union achieves 23% higher approvals and near-instant auto-loan decisions with Zest AI

First Service Credit Union

David Bleazard

President and Chief Executive Officer

Greater Texas Credit Union achieves $500K in potential interest recovery and reclaims lost auto-loans with Zest AI Portfolio Management

Greater Texas Credit Union

Benjamin A. Teske

EVP, Chief Lending Officer

GreenState Credit Union achieves 26% higher approval rates with Zest AI

GreenState Credit Union

Amy Henderson ‍‍‍

Chief Consumer Services Officer

HawaiiUSA Federal Credit Union achieves 70% automated personal loan approvals and 24% lower delinquency with Zest AI

HawaiiUSA Federal Credit

Scott Matsushima

Chief Data and Analytics Officer

HawaiiUSA Federal Credit Union achieves 21% approval rate increase and $1.9M in originations with Zest AI

HawaiiUSA Federal Credit

Greg Young

Chief Executive Officer

Large Financial Institution achieves 50% efficiency gains and 5–10% revenue uplift with Zest AI

Large Financial institution

Major Auto Lender achieves 60% increase in automated decisioning and 40% decrease in charge-offs with Zest AI

Major Auto Lender

Major Consumer Credit Lender achieves 51% charge-off reduction and tens of millions in annual savings with Zest AI

Major Consumer Credit Lender

Stanford Federal Credit Union achieves faster, automated lending with Zest AI

Stanford Federal Credit Union

Melissa Palwick

VP, Consumer Lending Operations

Suncoast Credit Union boosts loan approvals 24% with Zest AI

Suncoast Credit Union

Victoria Lovett

EVP & Chief Operation Officer

Trius Federal Credit Union achieves 42% reduction in delinquencies and 20% loan automation with Zest AI

Trius FCU

Amy Schade

SVP of Lending

Truliant Federal Credit Union achieves 2-3x instant approvals and 24% reduction in delinquencies with Zest AI

Truliant Federal Credit Union

Jackson Braswell

Director of Credit Administration and Collections

Verity Credit Union achieves inclusive, faster lending with Zest AI

Verity Credit Union

Elisabeth Hayes

Director of Lending

VyStar Credit Union achieves 22% increase in approvals and faster automated credit decisions with Zest AI

VyStar Credit Union

Jenny Vipperman

Chief Lending Officer

Washington State Employees Credit Union (WSECU) achieves 70% automation of direct auto decisions and reduced delinquencies with Zest AI

WSECU

Meaghan Brown

Director of Consumer Loan Operations

No matching case studies

Featured Companies

Rad Intelligence

30 Case Studies

Precoro

22 Case Studies

Divio

12 Case Studies