Zest AI
48 Case Studies
A Zest AI Case Study
All In Credit Union, a credit union with $3.5B in assets, sought to deliver faster, smarter lending decisions but could no longer rely on generic credit scoring models. They partnered with vendor Zest AI to adopt its AI-automated underwriting technology to create a more efficient process and guide them through change management.
By implementing Zest AI's underwriting technology, All In Credit Union automated 70% of all its consumer lending decisions. This solution provided more accurate insights, allowing the credit union to approve loans it previously wouldn't have and integrate these insights into its front-end marketing. The flexibility and support from Zest AI enabled a seamless transition between lending operating systems and provided deeper performance insights.