Case Study: Krav Maga Seattle achieves streamlined operations and optimal class capacity with Zen Planner

Krav Maga Seattle - Customer Case Study

Krav Maga Seattle (KMS), owned by Chau and Catherine Le, is Seattle’s only officially licensed Krav Maga Worldwide® National Training Center, serving nearly 300 active members with self-defense and fitness programs. At launch they needed a single student-management system to handle automated billing, diverse membership types, class scheduling and growing retail operations while preventing manual errors, past-due payments and class overcrowding.

KMS implemented Zen Planner for automated billing and card-expiry alerts, a Member App for class reservations, retail and inventory management, flexible membership setup, and robust reporting. The result: reliable, hands-off payments, optimized class sizes through reservations, faster retail processing and additional revenue, time savings from automation, and clear data to guide annual planning and growth.

Krav Maga Seattle

Chau Le

Owner