Case Study: CrossFit Blacksburg saves 40+ hours per week and grows community 400% with Zen Planner

CrossFit Blacksburg - Customer Case Study

CrossFit Blacksburg, a CrossFit gym in Blacksburg, VA serving everyone from Special Forces and athletes to expectant mothers and grandparents, struggled with manual processes as it grew. Staff relied on individual emails, paper contracts, handwritten class schedules and progress notes, which limited their ability to scale and consumed hours of administrative time.

After implementing Zen Planner and working with its onboarding team, CrossFit Blacksburg adopted digital contracts, automated communications, embedded schedules, workout tracking and robust member management. The software and support cut administration by 40+ hours per week, enabled mass electronic contract distribution, improved the member experience and helped grow the community by 400%.

CrossFit Blacksburg

Tyler Benson

Coach