Case Study: eSight Eyewear streamlines appointment scheduling and CRM tracking with Zapier

The Scheduling Tips That Help Give Sight to the Blind

eSight Eyewear helps visually impaired customers see again with its eSight 3 head-mounted display, but its demo process was slowed by manual scheduling and data entry. Before using Zapier, the team spent significant time handling appointment emails, reminders, and CRM updates across Acuity Scheduling, Salesforce, and Trello.

Using Zapier, eSight Eyewear automated appointment creation, Salesforce contact and custom-object updates, and recurring Trello task lists. Zapier cut manual work dramatically, with Noah Kates Rose saying the setup took “not even two days,” and it made the demo and tracking process much more streamlined and transparent for clients.

eSight Eyewear

Noah Kates Rose

Business Analyst