Case Study: Unspun delivers bespoke denim at scale with Zapier automation

How unspun delivers bespoke denim with automation

Unspun is a clothing brand that makes custom-designed, made-to-measure jeans on demand, but it needed a way to scale a highly personal customer experience without losing the one-to-one touch. Using Zapier, the team connected tools and workflows across orders, measurements, customer messages, and internal tracking so they could manage a complex, bespoke process more efficiently.

Zapier automated notifications, order updates, task creation, and data syncing across apps like Shopify, PayPal, Asana, Notion, and Excel, helping Unspun keep customers informed at every stage of production and delivery. Since May 2020, Unspun has automated over 100,000 tasks with Zapier, freeing the team to focus more on design and customer care while improving speed, coordination, and customer excitement.

Unspun

Kevin Martin

Founder and Chief Technology Officer