Case Study: Smart Charge America achieves sales productivity and cost savings with Zapier

How Smart Charge America uses Zapier and Copper to supercharge sales

Smart Charge America, a fast-growing electric vehicle charger installer, needed a better way to manage customer information and automate repetitive sales tasks as it expanded from a small Texas team to more than 50 employees across 18 major cities. The company used Copper, and looked to Zapier to connect its CRM with other tools and reduce time spent on manual work like building customer folders, sending emails, and creating invoices.

Zapier implemented automations across Copper, Gravity Forms, Gmail, Google Drive, Google Sheets, QuickBooks Online, Google Calendar, and other apps to streamline quotes, routing, and invoicing. As a result, Smart Charge America scaled more efficiently, freed staff from repetitive tasks, and saved over $120K in one year, helping the company reinvest in hiring and growth.

Smart Charge America

David Laderberg

Vice President