Case Study: Rush Tech Support achieves 5 hours of weekly manual work savings with Zapier

How a Tech Support Company Cuts Out 5 Hours of Manual Work Every Week

Rush Tech Support, a remote tech support company, was spending too much time manually tracking sales and customer data across WooCommerce, Podio, Mailchimp, and Freshdesk. Before using Zapier, owner Andrew Lassise and his team had to enter order details, add customers to mailing lists, and create support tickets by hand, making the process tedious and time-consuming.

Using Zapier, Rush Tech Support automated the workflow so new WooCommerce orders now trigger entries in Podio, add contacts to Mailchimp, and create Freshdesk tickets automatically. Zapier saved the company 5 hours of manual data entry each week, improved data accuracy, and gave the team a more scalable backend so they could focus on larger deals.

Rush Tech Support

Andrew Lassise

Founder