Case Study: Poka achieves stronger SOC 2 compliance and efficient security workflows with Zapier

How a manufacturing tech company uses Zapier to support SOC 2 and other security workflows

Poka, a connected worker app for manufacturers, needed a better way to manage SOC 2 and other security workflows without relying on manual checks that could introduce risk or human error. The team searched for a solution that would keep records current and fit their startup’s needs, and turned to Zapier to connect the internal tools they already used, including Slack, Jira, Google Sheets, Google Calendar, Gmail, GitHub, and Intercom.

With Zapier, Poka automated recurring reminders, security training follow-ups, code-review alerts, and SaaS access requests by creating custom workflows between its existing apps. Zapier helped Poka build flexible SOC 2 controls, reduce forgotten tasks, and save Mathieu Marcotte an estimated 3–5 hours per week while improving traceability and keeping the team focused on higher-value work.

Poka

Mathieu Marcotte

Information Security, Risks and Compliance Analyst