Case Study: BarkBox achieves faster workflows and team coordination with Zapier

BarkBox Keeps Its Pack Together with Automated Emails and Team Notifications

BarkBox, the dog subscription box company, needed a more efficient way to handle growing donation requests, team reminders, and training notifications without pulling resources from its dev team. Using Zapier with tools like Google Forms, Zendesk, Google Calendar, Slack, and email, BarkBox aimed to reduce manual coordination and keep operations running smoothly.

Zapier helped BarkBox automate donation requests by turning Google Form submissions into Zendesk tickets, speeding approvals and reducing bottlenecks. It also sent Slack reminders for dog-friendly office schedules and automated email alerts for training conflicts, helping BarkBox cut repetitive work and improve internal communication across the team.

BarkBox

Miranda

Quality Assurance Lead