Zaion B2B Case Studies & Customer Successes

ZAION Conversational, Voice and Generative Artificial Intelligence solutions. ZAION supports companies in improving the customer experience through innovative solutions augmented by AI and places voice - but also emotional empathy - at the heart of an engaging, interactive and effective relationship. Based on an experience of more than 20 years in Customer Relations coupled with expertise in Conversational, Voice and Generative Artificial Intelligence, ZAION offers complete solutions deployed in SaaS mode.

Case Studies

Showing 8 Zaion Customer Success Stories

How did Lisa, the first sales Callbot in Europe, automate a share of Butagaz’s orders

Butagaz

Agnès Testard

Customer Experience Director

How has the financial subsidiary of the Renault group DIAC gained 20 points on the quality of its service

DIAC

Luce Guiraud

Customer Relations Director

How did Europ Assistance Belgium successfully automate 2,500 calls per month using a Callbot

Europ Assistance

Michel Kennis

IT Director

How does the AI-powered virtual assistant ‘Gwen’ work

Generation

David Wallet-Marchand

Director of Omnichannel Customer Relations

How Did Hauts-de-seine Habitat Manage To Take Care Of All Its Requests During The Lockdown Period

Hauts-de-Seine Habitat

Tiphaine Birmingham

Deputy General Director

How did Logement Familial de l’Eure (LFE) manage to automate 60% of its incoming calls

Logement Familial de l’Eure

Patricia Lamour

Head of Sales & Customer Service

How did Ma French Bank increase user satisfaction with its customer service

Ma French Bank

Julien Mouzard

Customer Relationship Director

How did the Mutuelle Nationale des Hospitaliers automate requests for reissuing healthcare insurance cards and payment schedules using a Callbot

Mutuelle Nationale des Hospitaliers

Audrey Van Hentenrijk

Chief Operating Officer

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