Zaion B2B Case Studies & Customer Successes

ZAION Conversational, Voice and Generative Artificial Intelligence solutions. ZAION supports companies in improving the customer experience through innovative solutions augmented by AI and places voice - but also emotional empathy - at the heart of an engaging, interactive and effective relationship. Based on an experience of more than 20 years in Customer Relations coupled with expertise in Conversational, Voice and Generative Artificial Intelligence, ZAION offers complete solutions deployed in SaaS mode.

Case Studies

Showing 8 Zaion Customer Success Stories

Butagaz boosts 24/7 order handling with Zaion Callbots

Butagaz

Agnès Testard

Customer Experience Director

DIAC improves service quality with Zaion Callbots

DIAC

Luce Guiraud

Customer Relations Director

Europ Assistance Belgium automates 2,500 calls per month with Zaion's Callbot

Europ Assistance

Michel Kennis

IT Director

Génération improves customer service and automates calls with Zaion

Generation

David Wallet-Marchand

Director of Omnichannel Customer Relations

Hauts-de-Seine Habitat ensures 100% call handling during lockdown with Zaion Overflowbot

Hauts-de-Seine Habitat

Tiphaine Birmingham

Deputy General Director

Logement Familial de l’Eure automates 60% of incoming calls with Zaion

Logement Familial de l’Eure

Patricia Lamour

Head of Sales & Customer Service

Ma French Bank boosts customer satisfaction with Zaion Callbots

Ma French Bank

Julien Mouzard

Customer Relationship Director

Mutuelle Nationale des Hospitaliers improves customer service efficiency with Zaion Callbots

Mutuelle Nationale des Hospitaliers

Audrey Van Hentenrijk

Chief Operating Officer

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