Case Study: Illinois College boosts student engagement with YouCanBookMe

Illinois College - Customer Case Study

Illinois College, a higher education institution, was struggling with chaotic scheduling across campus. Faculty, staff, and students were stuck in endless back-and-forth emails and phone calls to find meeting times, while tutoring, admissions, and IT support all needed a simpler way to coordinate appointments. The college turned to YouCanBookMe’s education scheduling software to help streamline the process.

With YouCanBookMe, Illinois College created custom booking pages for departments like IT, peer tutoring, speech and writing centers, and admissions, while automated reminders helped cut no-shows dramatically. The impact was significant: the college logged 16,368 bookings in two years and reduced emails and calls by 25%, improving student engagement and making scheduling easier for everyone.

Illinois College

Jeremy Hommowun

Faculty Support and Educational Technology Specialist