Case Study: WittKieffer automates scheduling and preserves white‑glove service with YouCanBookMe

How to automate with an online scheduling tool - without sacrificing great service

WittKiefer, an international executive search firm focused on healthcare, education, life sciences and not-for-profit sectors, needed to balance its white-glove, personalized recruiting service with greater efficiency. The team was losing time to back-and-forth meeting scheduling and sought a scheduling solution that supported many bespoke workflows without undermining candidate or client experience. After evaluating multiple tools, WittKiefer chose YouCanBookMe’s online scheduling solution.

WittKiefer implemented YouCanBookMe with highly customized booking pages, an Outlook plug‑in to insert pre-filled links, and native Zoom integration so candidates could choose meeting types and privacy options. The change drove rapid adoption — nearly 100 team members using or testing the tool, more than 6,600 bookings in 9 months, and a heaviest user logging 550+ bookings and saving about 10 hours per month — with increasing voluntary uptake and no reported negative candidate feedback.

WittKiefer

Gregory Swedberg

WittKiefer