Case Study: Missouri State University Saves 20 Hours a Week with YouCanBookMe

How Missouri State Advisors save 20h a week with a scheduling software

Missouri State University needed a better way for advisors to manage a high volume of student appointments without spending so much time on back-and-forth emails and phone calls. By using YouCanBookMe’s scheduling software, the university aimed to improve efficiency, support non-traditional students, and make it easier for students to book advising time around their schedules.

YouCanBookMe implemented flexible online booking pages with appointment types, customized forms, conditional statements, reminders, and calendar controls. The results were significant: Missouri State reported up to 20 hours saved per week, a 60% reduction in staff handling appointments, and no-shows reduced to virtually zero. The tool also helped multiple departments across campus move faster, serve more students, and shift quickly to remote scheduling during the pandemic.

Missouri State University

Brittany Wise

College of Health & Human Services Student Success & Advisement Center