Case Study: Cleveland Institute of Art achieves flexible scheduling across departments with YouCanBookMe

How CIA Uses Scheduling Software for a Wide Range of Uses Cases

The Cleveland Institute of Art (CIA) needed a flexible way to handle a wide range of scheduling needs across campus, from student interviews and advising to fabrication studio bookings and campus activities. They turned to YouCanBookMe, using its online scheduling software to replace manual sign-up processes and better support both students and staff.

YouCanBookMe helped CIA implement custom availability, appointment types, teams, booking forms, group sessions, reminders, and self-service cancel/reschedule options. The result was a more organized, scalable scheduling process that improved communication, reduced confusion, and supported multiple departments with one adaptable tool over seven years of use.

Cleveland Institute of Art

Matthew Minnich

Associate Director of Online Services