Case Study: FITnFIX streamlines 2,200+ repair bookings with YouCanBookMe

2,200+ Plumbing & Heating Jobs, All Seamlessly Booked Inside FITnFIX’s Setup

FITnFIX, a Southeast London plumbing and heating business founded by Stan Fedin, needed a better way to manage growing demand as the team handled 10–20 jobs a day. With Stan often out on the tools, juggling calls, texts, and calendars made scheduling difficult and increased the risk of mix-ups, missing details, and disrupted workdays.

By implementing YouCanBookMe, FITnFIX gave customers a simple way to book online through an embedded booking page and custom booking form that captured key job details upfront, with appointments syncing directly to Google Calendar. The result was a more organized, professional booking process that reduced admin and scheduling errors, and it has powered 2,227+ bookings since 2016 for FITnFIX.

FITnFIX

Stan Fedin

Founder