Case Study: Tech21 achieves stronger customer trust and increased sales with Yotpo

Tech21 Builds Trust with Yotpo

Tech21, a Twickenham-based tech accessories brand founded in 2005 and now the UK’s leading name in impact protection, builds science-led cases and accessories for mobile devices. When Nick Hill joined in 2015 his priorities were to make the website more customer-friendly, improve SEO and lift conversion rates — and he identified customer reviews as a key lever to build trust and drive sales.

After shortlisting three vendors, Tech21 chose Yotpo for its Mail After Purchase review collection, simple integration and user-friendly interface. The result has been a large volume of verified reviews, measurable improvements in conversion and stronger customer trust, helping increase online sales.

Tech 21

Nick Hill

Head of Ecommerce