Case Study: K9 Sport Sack achieves a 60% increase in on-site conversions and boosts ROI with Yotpo

Switches to Yotpo & Boosts ROI

K9 Sport Sack, a Shopify-based pet accessories brand founded in 2013, needed more user-generated content and social proof to build trust and boost shopper confidence. After finding their original reviews app didn’t generate enough feedback, they searched for a better solution to increase review volume and surface customer photos across the site.

They switched to Yotpo, using its in-mail review requests, customizable displays, analytics, and Instagram integration to collect reviews and photos and showcase them in shoppable galleries. Within a month they doubled review generation, nearly half of reviewers included photos, on-site conversion rose ~60%, average time on site increased 81%, and ad performance improved (lower CPA by about $15 and higher CTR), delivering strong ROI.

K9 Sport Sack

Daniel "Grub" Bussio

Co-Founder