Yotpo
132 Case Studies
A Yotpo Case Study
Jawns is a sneaker boutique that wanted to extend its brick-and-mortar community online and communicate with customers in a more personalized way through SMS and email. Its previous email provider was clunky and made it difficult to create flexible, on-brand campaigns while balancing promotional messages with customer engagement.
Yotpo, specifically Yotpo SMSBump, gave Jawns an all-in-one SMS and email solution with a drag-and-drop editor, Canva integration, segmentation, and subscriber collection tools. As a result, Jawns created more engaging branded messages, saved time, and achieved more than 346x ROI from email campaigns, with triggered flows driving 410x ROI and individual campaigns reaching 246x ROI for SMS and 161x ROI for email.
Brian Dein
Founder