Case Study: Boardriders boosts repeat purchases with Yotpo

Boardriders drives 4.5x higher repeat purchases with Yotpo

Boardriders, a global leader in action sports lifestyle, needed a scalable platform to unify customer loyalty data and create a seamless omnichannel experience across its nine brands. They partnered with Yotpo to implement its Loyalty and Reviews product to replace a custom-built program and support their multi-brand strategy.

Yotpo provided a solution that unified rewards, enabling customers to earn and redeem points across all brands both online and in-store. This partnership resulted in a 4.5x higher repeat purchase rate for redeemers and a 75% growth in the loyalty database. Yotpo helped Boardriders achieve loyalty participation rates of 6-18% across its portfolio, far exceeding industry benchmarks.

Boardriders