Case Study: Telefónica achieves centralized test management and improved visibility with Xray

Telefónica cuts testing tools from 5 to 1 with Xray

Telefónica, a major telecommunications company, faced significant challenges in managing its distributed quality assurance processes. With testing responsibilities spread across multiple teams and projects, they relied on a fragmented set of tools, including IBM Rational and manual Excel reporting, which limited visibility, coordination, and real-time insight into testing progress. To centralize management and improve transparency, they turned to the vendor Xray and its test management solution integrated with Jira.

By implementing Xray, Telefónica consolidated its test management from five different tools into a single, Jira-native platform. This created a single source of truth for requirements, tests, and defects, greatly improving real-time visibility and collaboration between teams. The results were substantial: Xray enabled dynamic reporting (increasing from 0% to 80%), provided clear insight into test coverage, and reduced reliance on manual spreadsheets, leading to an 80% savings in effort and supporting large-scale IT transformation initiatives.

Telefonica