Case Study: Franklin Energy halves proposal time and boosts bid responses 65% with XaitPorter (Xait)

From “major headaches” to doubling the amount of proposals produced: Franklin Energy’s transformation with XaitPorter

Franklin Energy, a provider of demand‑side management services to electric and natural gas utilities across the U.S. and Canada, needed to speed proposal creation, improve collaboration between remote offices, find and reuse previously drafted content, ensure branding consistency, and boost writing-team productivity. In late 2017 Franklin Energy piloted Xait’s document collaboration product, XaitPorter, to address these challenges.

Xait implemented XaitPorter with onboarding support, custom templates, centralized content libraries, autosave, and detailed workflow and task management; this trimmed proposal time in half, enabled Franklin Energy to respond to 65% more bids with the same resources, and led to adoption across five departments (including HR, operations, and project scopes), delivering higher-quality layouts, faster turnaround, and a demonstrable ROI.

Franklin Energy

Christina Brickner

Director of Proposals and Business Development Systems