Case Study: Penlon achieves sales self-sufficiency and increased, faster quoting with XaitCPQ (Xait)

Penlon Increases Quoting Capacity using XaitCPQ

Penlon is a world-class British medical device company founded in Oxford in 1943 that develops, manufactures and exports anaesthesia and other medical products to over 90 countries. Their sales team relied on Excel spreadsheets for quoting, which caused access and compatibility problems, duplicated effort, slow discount approvals, poor visibility into revisions and forecasting, and difficulty getting quotes approved on time—so they engaged Xait and its XaitCPQ quoting solution.

Xait implemented XaitCPQ to replace Penlon’s spreadsheet process with a highly available, intuitive quoting system, rolled out incrementally with smooth deployment and training. The new solution empowered regional sales managers to produce quotes directly, reduced errors and omissions, increased quoting capacity and made the sales team effectively “24/7” operational—allowing quotes to be created anytime, anywhere, on any device.

Penlon

Tony Serratore

Head of IT