Case Study: Toast achieves automated, scalable compensation operations with Xactly Corporation

Toast saves 10 hours a month with Xactly

Toast, a restaurant technology company, faced significant challenges in scaling its compensation operations due to rapid growth. Their process was heavily manual, relied on spreadsheets, and provided sales reps with little visibility into their earnings. A recurring issue involved determining credit for deals impacted by employee turnover, which required time-consuming monthly audits. To address this complexity, Toast partnered with Xactly Corporation and implemented Xactly Incent as their core compensation platform.

Using Xactly's solutions, including Xactly Connect for data transformations, Toast automated its compensation processes. They integrated Xactly with Workday, Salesforce, and Snowflake to eliminate manual data uploads and provide real-time commission visibility. A key automation solved the credit assignment issue, saving the team approximately 10 hours per month. The implementation by Xactly also included a major system cleanup, reducing active rule volume by roughly 70% and creating a more scalable foundation for future growth.

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