Case Study: OpenText achieves streamlined incentive compensation and improved data integrity with Xactly Corporation

OPenText Corporation Optimizes ICM Strategy

OpenText Corporation, a leading Canadian enterprise information management software company with more than 8,500 employees and a sales force of over 1,000, faced growing complexity after several acquisitions. Their Xactly-based incentive program struggled with manual data feeds, data integrity and reporting gaps, non-value-added administrative work, and limited leadership visibility, which kept the compensation team reactive rather than strategic.

OpenText engaged Xactly Strategic Services for a full Incentive Compensation Management assessment—covering discovery, analysis and readout—to review configuration, run workshops and interview end users. The engagement produced a prioritized roadmap and technical recommendations (with ROI estimates) that eliminated manual feeds, increased automation and end-user adoption, improved reporting and data quality, and delivered tangible time savings plus better leadership insight into plan performance.

OpenText

Bonnie Belanger

Manager, Variable Compensation