Case Study: Bazaarvoice achieves global incentive-pay accuracy and 95% employee satisfaction with Xactly Corporation

Bazaarvoice Extends Power of Incentives Across Global Workforce

Bazaarvoice, a 1,000‑employee SaaS company founded in 2005, partnered with Xactly to deploy incentive compensation plans across nearly ten countries and multiple currencies. The challenge was to unify a distributed workforce, boost motivation and performance, and give sales and finance leaders better tools (Analytics, Sandbox, eDocs) for forecast accuracy and interdepartmental collaboration.

By implementing Xactly Incent alongside Analytics, Sandbox and eDocs, Bazaarvoice sharply reduced compensation disputes, increased commission accuracy, and achieved a 95% company‑wide satisfaction rate with the sales compensation team after the first year. The company now plans to use Xactly Insights to benchmark its trended performance against other SaaS firms.

Bazaarvoice

Marissa Massie

Controller