Case Study: Addison Group achieves automated sales compensation and 90% faster commission processing with Xactly Corporation

Automated Sales Compensation is the Right Tool to Support Addison Group’s Growth

Addison Group, a top professional recruiting firm founded in 1999 with about 1,000 employees, faced growing pains from a manual, spreadsheet‑based sales compensation process. Inaccuracies, frequent “fire‑drill” corrections, and difficulty hitting weekly and monthly payout targets limited the company’s ability to support its sales organization and scale efficiently.

Addison Group implemented Xactly Incent Enterprise with implementation partner Canidium to centralize and automate commissions. The change eliminated more than 1,000 spreadsheets, created a single source of compensation truth, and cut commission processing time by 90%. Sales reps gained dashboard visibility that reduced disputes and removed 600+ weekly report emails, while the platform supports rapid growth—adding 80+ users with no added administrative burden.

Addison Group

Darren Cohen

Director, FP&A