Case Study: Vodafone New Zealand transforms sales behavior with Xactly SPM

Vodafone New Zealand cuts payment processing from 2 days to minutes with Xactly

Vodafone New Zealand faced challenges with its manual incentive compensation process, which relied on a large Access database and complex Excel spreadsheets distributed via email. This outdated method prevented quick plan changes, lacked an audit trail, and caused frustration due to poor visibility and manual workload. To address this, Vodafone NZ implemented Xactly's Sales Performance Management platform, specifically Xactly Incent, seeking to automate processes and introduce more effective compensation plans.

The solution from Xactly provided automation, flexibility, and enhanced analytics. Using Xactly's platform, Vodafone NZ reduced payment processing time from two days to minutes and gained the ability to easily adjust plans to drive specific sales behaviors aligned with strategic goals. The results included higher quota attainment due to increased visibility for reps, and a shift from static monthly statements to live dashboards and daily tracking, significantly improving reporting and performance management.

Vodafone New Zealand