Case Study: a growing company focused on contact center solutions shortens sales cycles and increases win rates with Xactly Forecast

a growing company focused on contact center solutions shortens sales cycles to under two months with Xactly Corporation

Xactly Corporation helped a growing company focused on contact center solutions which was facing significant forecasting challenges after its revenue and employee headcount nearly tripled. This rapid growth led to a lack of visibility into sales data and inefficient processes for tracking and managing transactions.

By implementing its Xactly Forecast solution, Xactly provided the sales team with a consolidated, real-time view of their pipeline. This gave leaders data-backed insights to identify deal momentum and address stalled deals. Following the implementation, Xactly's customer achieved a 100% increase in total contract value, a 13% quarterly increase in win rates, an 87% improvement in pipeline accuracy, and shortened its sales cycle to under two months.