Case Study: FICO achieves greater sales compensation efficiency with Xactly Corporation

One Constant in a Dynamic Comp World A Q&A with FICO’s Meredith Westerdale

FICO’s Senior Sales Incentive Analyst Meredith Westerdale manages complex sales compensation programs in a fast-changing environment, where adjusting plans, improving onboarding, and strengthening reporting are ongoing challenges. FICO has used Xactly Corporation as a core sales compensation platform across Meredith’s roles, making it an important part of how the company supports its incentive programs.

With Xactly Corporation, FICO worked closely with dedicated support teams to improve how sellers understand and use their compensation tools, including building an Xactly Extend app to automate crediting logic and exploring new operational reporting capabilities. The result is greater efficiency, better access to compensation information, and stronger internal support for sales teams, with Meredith noting that Xactly’s proactive partnership has been a “game changer” over her six years using the platform.

FICO

Meredith Westerdale

Senior Sales Incentive Analyst