Case Study: Illumina achieves a game-changing sales compensation partnership with Xactly Corporation

From Sales Rep to Comp Manager A Q&A with Tyler Koral

Illumina, the global biotech leader in genomic sequencing, faced challenges with its sales compensation process and initially struggled to get the Xactly platform working properly for its team of about 700 sales reps. Sales Commissions Manager Tyler Koral described the situation as so frustrating that the company was nearly ready to leave Xactly Corporation.

Xactly Corporation worked closely with Illumina to understand the team’s specific issues, adjust the setup, and provide customized support through Xactly University. Once the system was configured correctly, it “changed everything,” turning the relationship into a strong partnership and leading Illumina to stay on for another three years.

Illumina

Tyler Koral

Sales Commissions Manager