Case Study: Jack in the Box Automates Hiring and Attracts More Applicants with Workstream

Jack in the Box Adds SMS and Screening Questions

Jack in the Box, a franchise with 7 locations in Silicon Valley, faced a major hiring challenge in an industry with 100% turnover and relied on paper applications and referrals to recruit hourly workers. Workstream helped them move beyond a paper-only process and adopt a more modern hiring workflow, including SMS-based applications and online submissions via phone, along with screening questions for candidates.

With Workstream, Jack in the Box was able to automatically filter applicants before they reached district managers, saving significant time and reducing hiring stress. The brand also benefited from Workstream’s Customer Success team, which helped build the platform step by step. In just 4 months, Jack in the Box had posted 4 job listings and began attracting a broader, more diverse pool of applicants, including candidates they had not reached before.

Jack in the Box

Philip Hsia

Franchise Owner