Case Study: Chicken Salad Chick achieves faster hiring and fewer no-shows with Workstream

Chicken Salad Chick cuts no-shows by 50% with Workstream

Chicken Salad Chick, a rapidly growing restaurant franchise, faced significant staffing challenges exacerbated by the COVID-19 pandemic and a competitive labor market. Their disorganized hiring process made it difficult to staff new locations quickly, leading to a low rate of successful hires and manager burnout. They turned to Workstream's hiring platform to streamline their recruitment efforts.

By implementing Workstream, Chicken Salad Chick automated and digitized its hiring workflows. The solution included features like an applicant dashboard, automated self-scheduling for interviews, and text reminders. This resulted in a 50% decrease in interview no-shows and a vastly more efficient process, successfully recruiting over 45 employees for a new restaurant opening. Workstream enabled the franchise to overcome its staffing problem and continue its expansion.

Chicken Salad Chick