Case Study: Fortune 100 Food & Beverage Company reduces new hire turnover with WorkStep

Real-time feedback at scale drives 29% reduction in new hire turnover

WorkStep helped a Fortune 100 Food & Beverage Company address frontline retention challenges across its global workforce of more than 150,000 employees. The company was seeing inconsistent new hire turnover across regions, roles, and facilities, especially in warehouse and CDL driver positions, and wanted better visibility into what was driving those differences.

Using WorkStep’s Retain platform, the company quickly aligned on data integration and stakeholder access, then began collecting real-time frontline feedback at scale. WorkStep delivered actionable insights within 18 days of pilot launch, engaged more than 2,000 new employees per month, and helped reduce new hire turnover by 29% in the second quarter, generating $1.4M in cost-of-turnover savings.