Case Study: Wholesale Foodservice Leader lowers staffing costs and boosts retention with WorkStep

Quickly closing staffing gaps leads to lowered costs and higher quality

Wholesale Foodservice Leader, a members-only cash-and-carry foodservice supplier with 5,000+ team members across 140+ locations, struggled to find qualified warehouse and customer service candidates for stocker, cashier, forklift operator, and manager roles. Heavy reliance on temp-to-hire staffing increased costs and hurt retention, while hiring managers needed a simpler way to identify candidates with the right experience and stable work history.

WorkStep partnered with the company to match qualified candidates across multiple facilities and streamline the hiring process with an easy-to-use platform. The results included 200 hires in the first year, 81% 30-day retention on placements, and an average of 67 qualified matches per month per facility, helping lower hiring and training costs while improving staffing quality.