Case Study: NFI decreases new-hire turnover with WorkStep

NFI decreases new-hire turnover by 36% with WorkStep

NFI, a third-party logistics company with over 14,000 employees, faced significant challenges with frontline employee retention in a tight labor market. They needed to understand the root causes of their high turnover to become the employer of choice. To gain these insights, NFI partnered with the vendor WorkStep.

By implementing WorkStep's employee engagement platform, NFI gained data-driven insights that allowed them to immediately react to feedback and improve their onboarding processes. This solution led to impressive results, including a 36% decrease in new-hire turnover in the first month and an 18% reduction in overall turnover. WorkStep also provided a 2% increase in new hire satisfaction and saved the HR team substantial time, allowing them to reinvest in other initiatives.

NFI