Case Study: Global Transport and Logistics Services Supplier achieves high-retention hiring nationwide with WorkStep

Meeting labor demand nationwide with high-retention hires

Global Transport and Logistics Services Supplier, a multinational 3PL operating more than 90 countries, needed to keep warehouse labor staffed across its U.S. network while improving retention for roles like Warehouse Associate, Material Handler, and Forklift Operator. To supplement internal recruiting and reduce reliance on temp agencies for peak demand and new customer launches, the company turned to WorkStep’s pay-for-retention hiring platform.

WorkStep launched with a pilot in the Inland Empire and quickly expanded after proving retention and ROI. The partnership delivered more than 85% retention among the first 100 hires, 50 offers in a week at one location, and 8 facilities added in the first two months, helping the customer fill urgent needs with a steady flow of qualified candidates.