Case Study: Aspire Bakeries boosts frontline engagement and reduces turnover with WorkStep

Aspire Bakeries boosts satisfaction 20% with WorkStep

Aspire Bakeries, a supplier to quick-serve restaurants and grocery retailers, faced high frontline turnover with little visibility into the root causes. Their HR team was stretched thin by constant onboarding, leaving no time for strategic retention efforts. They turned to the vendor WorkStep and its Engage platform to address this challenge.

WorkStep implemented a continuous listening program that provided managers with direct, actionable feedback. This solution enabled Aspire's leadership to resolve 92% of employee alerts within 180 days. The partnership resulted in a 2% year-on-year reduction in turnover, a record low for the company, and a 20% increase in general employee satisfaction.

Aspire Bakeries