Case Study: Clutter achieves 60% faster ramp time and scales onboarding to 700+ employees with WorkRamp

Scaling sales, support, and operations onboarding for 700+ people

Clutter is a fast-growing moving and storage company that has expanded into major U.S. cities and now manages over 2 million sq. ft. of real estate while serving tens of thousands of customers. With a wide variety of roles—from sales reps handling 1,500+ customer interactions a month (their sales team handles ~42,000 calls in a month) to field and warehouse staff—Clutter needed role-specific, scalable onboarding and continuous training to get new hires customer-ready quickly.

Partnering with WorkRamp, Clutter rolled out a unified learning platform for onboarding, weekly check-ins, certifications, and company communications, helping scale headcount from 100 to 700 in two years and grow the customer experience organization 3x. The program cut ramp time by about 60% (from six weeks to two), improved work quality through ongoing learning, and provided a central place for important assets and alignment.

Clutter

Saad Shahzad

Vice President of Sales