Case Study: Gigaclear accelerates engineer onboarding and training with WorkRamp

Gigaclear gets new hires trained within two months with WorkRamp

Gigaclear, a UK fiber broadband provider, needed to accelerate the training of its field engineers to support its rapid growth. Their challenge was to replace inefficient onboarding and training processes with a structured system to get engineers field-ready faster and improve qualification tracking for capacity planning. They turned to the vendor WorkRamp and its Learning Cloud platform to address this.

Using WorkRamp, Gigaclear implemented an onboarding boot camp and ongoing enablement program. The solution leveraged WorkRamp's AI Assist for content creation and off-the-shelf courses to build training efficiently. The platform's reporting capabilities allowed managers to track completions and plan schedules. As a result, WorkRamp helped Gigaclear reduce new hire training time to two months and move from being months behind on training to scheduling it several months in advance, a shift management described as a huge success.

Gigaclear