Case Study: Jasper achieves scalable AI customer education with WorkRamp

Empowering Marketers with AI Skills Through Self-Serve Education

Jasper, the AI co-pilot for high-performing marketing teams, needed a better way to educate users on its generative AI tools and support self-serve learning at scale. Before WorkRamp, Jasper’s training resources were scattered and ungated, making it hard for customers to find everything in one place or for the team to track engagement and impact.

Using WorkRamp’s LMS, Jasper built Jasper Academy with collections, learning paths, webinars, resources, and a certification program. WorkRamp helped unify the experience and surface data, and Jasper has seen nearly 10K sign-ups, a 74% content completion rate, over 1,700 webinar registrations in a single month, and 292 certification passes, with evidence that course-takers are healthier customers.

Jasper

Sara Patel

Head of Customer Education