Case Study: AirAsia achieves stronger global communication and operational performance with Workplace from Meta

How AirAsia is using Workplace to go places

AirAsia, a regional airline with 22,000 employees (the “AirAsia Allstars”), 60 nationalities, operations in 6 countries and a fleet across 9 airline affiliates operating about 1,300 flights daily, needed a way to connect a fast‑growing, geographically dispersed workforce and make workflows more effective. To join people together and improve internal communications, AirAsia adopted Workplace from Meta.

Workplace from Meta was rolled out as a global communications platform linking people from apron to terminal across Asia Pacific, Australia and the United States, delivering targeted internal messages, in‑line translations for 60 nationalities, and live video for pilots. The solution now reaches AirAsia’s 22,000 employees, helps ensure critical messages are received consistently, fosters cross‑border collaboration, strengthens the pilot community to improve performance, and is beginning to reduce reliance on internal email.

AirAsia