Case Study: Stripe builds secure, reliable webhooks with WorkOS

Stripe strengthens webhook delivery with WorkOS’s Events API to eliminate ordering issues

Stripe, a leading online payment processing platform, needed to provide a secure and reliable webhook system to notify its customers of events happening within its application. The challenge involved building a system that could handle authentication, guarantee data security, manage errors, and scale effectively, all while providing a smooth developer experience for its users. The vendor, WorkOS, provided guidelines and best practices for building such a system.

WorkOS outlined a comprehensive solution for building webhooks with a focus on security and developer experience. The implemented solution included signing payloads with a secret key for authentication, employing HTTPS and certificate pinning for security, and using exponential backoff for error handling and retries. While specific measurable impacts were not detailed, the solution provided by WorkOS enabled Stripe to offer a robust webhook system that is a critical part of its developer platform, ensuring events are delivered securely and reliably.

Stripe