Case Study: Stripe achieves simpler seat-based billing with WorkOS

Stripe launches automated seat billing with WorkOS in real time

The customer Stripe faced the challenge of efficiently implementing and maintaining accurate seat-based billing, a common SaaS model that often requires complex custom engineering to track user membership changes in real-time and sync them with their billing system. This manual process, typically built using webhooks and scripts from vendor WorkOS, was time-consuming, prone to error, and diverted resources from core product development.

The solution implemented by WorkOS was Stripe Seat Sync, a feature that automates the connection between WorkOS organization data and Stripe Billing. It uses Stripe Meters to automatically send real-time seat count updates whenever organization memberships change, ensuring billing is always accurate. This eliminated the need for Stripe to build and maintain custom metering logic and billing infrastructure, allowing them to launch pricing faster and ensure invoices reliably reflect actual product usage.

Stripe